RETURNS OR EXCHANGES
At Allveric.shop, customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return or refund according to the conditions and procedures outlined below.
1. Return Period
Customers may request a return within 30 days from the date the order is delivered.
Any return request submitted after 30 days from delivery will not be accepted.
2. Return Requirements
To be eligible for a return, all of the following requirements must be met:
1. The item must be unused, unworn, and in its original condition.
2. The product must include original packaging, labels, and any included accessories.
3. The item must not have stains, damage, washing marks, alterations, or signs of use.
4. Customers must contact us and receive return approval before shipping any item back.
5. Customers must provide valid order information for verification.
6. Items returned without prior approval may not be accepted.
7. Return Address
Approved returns must be shipped to:
Allveric LLC
1405 CANYONTERRACE LN 1405
FOLSOM, CA 95630
United States
Customers must contact us before sending a return package to confirm the return process.
4. Return Shipping Responsibility
5. Customers are responsible for return shipping costs when the return is caused by personal reasons, including changing your mind, ordering the wrong item, selecting an incorrect size, or no longer needing the product.
6. If the product received is defective, damaged, or incorrect due to an error by Allveric LLC, we will review the issue and provide an appropriate solution.
7. Customers are responsible for ensuring returned items are securely packaged and shipped with valid tracking information.
8. Refund Processing Time
Once the returned item is received and inspected, refunds will be processed within approximately 3 business days.
Refunds will be issued to the original payment method used for the purchase.
The actual time for funds to appear in your account may vary depending on your bank, credit card company, or payment provider.
6. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us with your order number and supporting information.
We will evaluate the request and provide assistance based on the situation.
7. Contact Information
1405 CANYONTERRACE LN 1405
FOLSOM, CA 95630
United States
Email:
[tonya@allveric.shop]
[support@allveric.shop]
Phone:
(916) 982-5798